Shipping policy

SHIPPING POLICY

At tmzxhw-um.myshopify.com, we are committed to delivering your favorite aromatherapy products—from soothing indoor room diffusers to sleek car fresheners and elegant reed diffusers—safely and efficiently right to your doorstep.

Shipping Rates & Order Thresholds

We aim to keep shipping simple and transparent for our customers:

Order Value	Shipping Cost	Estimated Delivery Time
Orders $10.00 USD and over	FREE SHIPPING	7 – 15 Business Days
Orders under $10.00 USD	$5.99 USD (Standard Flat Rate)	7 – 15 Business Days

Order Processing Time

All orders are processed and packed within 1 to 3 business days (excluding weekends and major holidays) after receiving your order confirmation email.
You will receive a notification email with tracking information as soon as your order has been dispatched.

Tracking Your Order

Once your parcel is handed over to the courier, an automated dispatch email containing your unique tracking number will be sent to your registered email address. You can track your parcel's real-time journey directly on our website or through the postal provider's portal.

Fragile Packaging Guarantee

Liquid fragrance products, glass bottles, and delicate reed sticks require special care. Every order is securely packaged using shock-absorbing materials and protective seals to prevent leakages and breakage during transit.

Address Accuracy

Please ensure that your shipping address is entered correctly at checkout. We are not responsible for un-deliverable packages caused by incorrect or incomplete shipping address information provided by the customer.

If you have any questions regarding your shipment, please reach out to us: