From the brand

Why is there no fragrance even though it is running?

Please check that the oil bottle is installed correctly, the app is set to ON, and the current time is within the scheduled working period.

Why is the scent become weak after months?

it is usually caused by oil buildup or a partially clogged nozzle. Please clean the nozzle and bottle regularly. If needed, ask us via Amazon for help with a replacement bottle.

We Stand By Our Product

Many issues are caused by product misunderstanding rather than actual quality problems. Please ask us via Amazon if need help. Every issue will be solved!
XEITIN Diffuser Colletcion
XEITIN Diffuser Accessory
Hot New Release
Our Essential Oil Set
XEITIN is committed to creating high-quality home scent solutions that elevate everyday living. We focus on thoughtful design, reliable performance, and premium materials to deliver products you can trust. Our mission is simple: provide exceptional products and dependable service that customers can rely on. At XEITIN, every detail matters—because your satisfaction is always our top priority.

Product description

waterless diffuser set

Why doesn’t the diffuser produce scent or turn on after filling oil?

After installing the oil bottle, please twist the bottle cap to the “Close” position, aligning it with the black dot mark. Once it is properly locked in place, the waterless diffuser will start working normally.
Does it Support Bluetooth or wifi

No, it works with panel and remote control
Where Can I Buy Oil Replacement?

Please visit our brand store on amazon.
For any product questions before or after purchase, please conta-ct us through Amazon.

Some concerns may be caused by setup or operation rather than product quality. Our support team will handle each case sincerely, provide professional help, keep improving the product, and offer worri-free afte-sale support.

Made with care

Great value

Elegant design

Quality materials

This product is crafted with quality materials to ensure durability and performance. Designed with your convenience in mind, it seamlessly fits into your everyday life.

We strive to process and ship all orders in a timely manner, working diligently to ensure that your items are on their way to you as soon as possible.

We are committed to ensuring a positive shopping experience for all our customers. If for any reason you wish to return an item, we invite you to reach out to our team for assistance, and we will evaluate every return request with care and consideration.